vendor/uvdesk/core-framework/Workflow/Actions/Customer/MailCustomer.php line 44

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  1. <?php
  3. namespace Webkul\UVDesk\CoreFrameworkBundle\Workflow\Actions\Customer;
  5. use Webkul\UVDesk\CoreFrameworkBundle\Entity as CoreEntities;
  6. use Webkul\UVDesk\AutomationBundle\Workflow\FunctionalGroup;
  7. use Webkul\UVDesk\CoreFrameworkBundle\Entity\Ticket;
  8. use Symfony\Component\DependencyInjection\ContainerInterface;
  9. use Webkul\UVDesk\AutomationBundle\Workflow\Action as WorkflowAction;
  10. use Webkul\UVDesk\CoreFrameworkBundle\Entity\EmailTemplates;
  11. use Webkul\UVDesk\AutomationBundle\Workflow\Event;
  12. use Webkul\UVDesk\AutomationBundle\Workflow\Events\AgentActivity;
  13. use Webkul\UVDesk\AutomationBundle\Workflow\Events\CustomerActivity;
  15. class MailCustomer extends WorkflowAction
  16. {
  17.     public static function getId()
  18.     {
  19.         return 'uvdesk.customer.mail_customer';
  20.     }
  22.     public static function getDescription()
  23.     {
  24.         return "Mail to customer";
  25.     }
  27.     public static function getFunctionalGroup()
  28.     {
  29.         return FunctionalGroup::CUSTOMER;
  30.     }
  31.     
  32.     public static function getOptions(ContainerInterface $container)
  33.     {
  34.         $entityManager = $container->get('doctrine.orm.entity_manager');
  36.         return array_map(function ($emailTemplate) {
  37.             return [
  38.                 'id' => $emailTemplate->getId(),
  39.                 'name' => $emailTemplate->getName(),
  40.             ];
  41.         }, $entityManager->getRepository(EmailTemplates::class)->findAll());
  42.     }
  44.     public static function applyAction(ContainerInterface $container, Event $event, $value = null)
  45.     {
  46.         $entityManager = $container->get('doctrine.orm.entity_manager');
  48.         if (!$event instanceof CustomerActivity) {
  49.             return;
  50.         } else {
  51.             $user = $event->getUser();
  52.             $emailTemplate = $entityManager->getRepository(EmailTemplates::class)->findOneById($value);
  53.     
  54.             if (empty($user) || empty($emailTemplate)) {
  55.                 // @TODO: Send default email template
  56.                 return;
  57.             }
  58.         }
  60.         $emailPlaceholders = $container->get('email.service')->getEmailPlaceholderValues($user, 'customer');
  61.         $subject = $container->get('email.service')->processEmailSubject($emailTemplate->getSubject(), $emailPlaceholders);
  62.         $message = $container->get('email.service')->processEmailContent($emailTemplate->getMessage(), $emailPlaceholders);
  63.         
  64.         $messageId = $container->get('email.service')->sendMail($subject, $message, $user->getEmail());
  65.     }
  66. }